Free Customer Support AI Tools in 2026

10 free and freemium Customer Support tools — start for free, no credit card needed.

Tidio

Tidio

Freemium

Tidio combines AI-powered chatbots with live chat to automate customer service for e-commerce stores. Its Lyro AI agent resolves up to 70% of customer questions automatically, 24/7, without human agents.

Automating 70%+ of e-commerce customer service questionsHandling "Where is my order?" and shipping inquiries automatically
tidio.comVisit
Freshdesk AI

Freshdesk AI

Freemium

AI-powered customer support platform with Freddy AI assistant.

Managing customer support at scaleAutomating common support responses
freshdesk.comVisit
Sponsored
Chaindesk AI

Chaindesk AI

Freemium

No-code AI chatbot builder trained on your own data sources.

Building customer service chatbotsCreating internal knowledge bots
chaindesk.aiVisit
Botpress AI

Botpress AI

Freemium

AI chatbot platform for building production-grade conversational AI.

Building AI chatbots for websitesCustomer support automation
botpress.comVisit
Tidio

Tidio

Freemium

AI customer service chatbot for websites

24/7 customer support automationE-commerce customer service
tidio.comVisit
Crisp

Crisp

Freemium

AI customer support with shared team inbox

Managing customer support conversationsAdding AI chatbot to website
crisp.chatVisit
Carter Chat

Carter Chat

FreemiumNew

Build and deploy custom AI chatbots for your business in minutes.

Building customer service chatbots for websitesCreating internal employee FAQ chatbots
carterismyname.comVisit
Sponsored
Bodt

Bodt

Freemium

Build AI chatbots for your website without coding in minutes.

Adding AI customer service to small business websitesReducing support ticket volume with chatbot automation
bodt.ioVisit
Sponsored
Dera

Dera

Freemium

AI-powered customer engagement and feedback management platform.

Collecting and analyzing customer feedback at scaleTracking Net Promoter Scores automatically
getdera.comVisit
Sponsored
Userdesk

Userdesk

Freemium

Build AI assistants for customer support from your existing content.

Automating customer support from existing documentationBuilding self-service support for SaaS products
userdesk.ioVisit

About Free Customer Support AI Tools

AI customer support tools automate and enhance how businesses handle support tickets, live chat, and help desk requests. These AI-powered tools reduce response times, improve resolution rates, and free up human agents to handle complex issues. All tools on this page are free or freemium — no credit card needed to start. Browse all Customer Support tools, see the top 10 Customer Support tools, or explore all free AI tools.