Tidio is an AI-powered customer service platform that combines live chat, chatbots, and AI agents to help e-commerce businesses automate customer support and increase sales conversions. Its Lyro AI agent resolves up to 70% of customer questions automatically using natural language understanding, while human agents handle complex escalations with full conversation context. Thousands of Shopify, WooCommerce, and Wix merchants use Tidio to provide instant 24/7 customer support, reduce support costs, and proactively engage visitors to recover abandoned carts and boost revenue.