What is SearchUnify?
searchunify, A unified cognitive platform for customer support that leverages artificial intelligence integrations for search, analytics, tuning, and security. With a wide range of solutions, it caters to industries like banking, healthcare, and manufacturing. Features include cognitive search, virtual assistants, and knowledge enablers for enhanced customer service. The platform offers resources such as e-books, webinars, and success stories for users. It ensures proactive decision-making through real-time analytics and aims to transform the support ecosystem by unifying information from various data silos for improved relevance and findability. Searchunify aims to drive self-service success, optimize support efficiency, and enhance customer satisfaction through personalized experiences and AI-powered applications.
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