intercom.help

intercom.help

What is intercom.help?

Intercom Knowledge Base Software, Intercom's Knowledge Base Software offers a centralized platform for customers to access self-serve help content, such as articles and guides, reducing support ticket volumes and increasing efficiency. The AI chatbot feature suggests relevant articles to users, maintaining a seamless customer experience. Customizable content allows for tailored support across various channels like websites, mobile apps, and in-product messages. Multilingual support caters to global audiences, while feedback loops provide insights to continuously improve content. With outbound messaging tools, companies can efficiently engage with customers and resolve issues, contributing to enhanced customer support experiences.

Pricing Model:

Free trial

Tags:

Customer support

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