Paradox

Paradox is a conversational AI platform for recruiting, centered on Olivia — an AI assistant that communicates with job candidates via text, chat, and voice to handle the most time-consuming parts of the hiring process automatically. Olivia screens applicants by having natural text conversations that ask qualifying questions, collect application information, and assess fit for a role — all without a recruiter's involvement. Qualified candidates are automatically moved forward; unqualified candidates receive a respectful rejection with feedback. Scheduling is one of Olivia's most impactful capabilities. Instead of the back-and-forth email chains required to book interviews, Olivia coordinates directly with candidates via text to schedule, reschedule, and confirm interviews — integrating with recruiter calendars to book at mutually available times instantly. For high-volume roles like retail, logistics, and hospitality, Paradox enables Apply via Text: candidates text a shortcode to apply for a job, and Olivia walks them through the entire application in a conversational text exchange — taking minutes instead of the 30+ minutes required by traditional ATS applications. Olivia also handles new hire onboarding: sending forms, collecting signatures, answering policy questions, and guiding new employees through their first weeks via conversational AI. Paradox is used by McDonald's, Unilever, Amazon, and Nestlé for high-volume hiring, consistently achieving 50%+ reductions in time-to-fill and significantly higher application completion rates.