Otter.ai

Otter.ai is an AI meeting assistant and transcription service that attends your meetings, records the audio, and produces a live transcript in real time — enabling you to be fully present in the conversation rather than taking notes. Otter works with Zoom, Google Meet, Microsoft Teams, and in-person conversations via the mobile app. It identifies different speakers and labels each line of the transcript accordingly. After the meeting, Otter's AI generates a structured summary with the key discussion points, decisions made, and action items extracted. OtterPilot, the automated meeting bot, joins scheduled meetings on your behalf, takes notes, and shares the summary with all participants after the call ends — entirely without manual setup for each meeting. The Otter AI Chat feature lets you ask questions about any past conversation: "What did we decide about the product launch?" or "What are all the action items assigned to Sarah?" — pulling answers from the full transcript context. Otter integrates with Salesforce and HubSpot to auto-populate CRM records from sales calls. It connects with Slack to share summaries in team channels automatically after every meeting. With a strong free tier (30 meeting transcriptions/month), Otter is widely used by students, journalists, business professionals, and remote teams as a foundational meeting documentation tool.