Hiver AI

Hiver AI

AI email-based customer support tool for Gmail with smart assignment.

PaidSubscription required
AI email management for support teamsShared inbox collaborationAuto-assignment and routingAI suggested replies+2 more
Pricing
Paid
Subscription required
Features
6 listed
Key capabilities
Use Cases
4 listed
Identified use cases
Access
Web App
Browser-based
Listed on Nextool since Feb 2026

About Hiver AI

"Shared inbox that makes your team faster"

Hiver AI is the AI-powered customer service platform built natively on Gmail and Google Workspace that enables teams to manage shared inboxes collaboratively with AI assistance for drafting, summarizing, and routing emails. Its AI agent Harvey handles common customer queries automatically, drafts responses based on historical context, and summarizes lengthy email threads — all within the Gmail interface teams already know. Customer service teams and operations departments at companies that live in Google Workspace use Hiver AI to provide professional, efficient customer support without migrating to a separate helpdesk platform.

Key Features

6
AI email management for support teams
Shared inbox collaboration
Auto-assignment and routing
AI suggested replies
Customer history view
Analytics and SLA tracking

Best For

4 use cases
Managing high-volume support emails
Team collaboration on support inbox
Reducing email response times
Customer support email automation
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Official Links

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Tool Details

Pricing
Paid
Platform
Web
Best For
Managing high-volume support emails
Features
6 listed
Categories
2
Listed
Feb 2026
Visit Hiver AI

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