Crisp

Crisp

AI customer support with shared team inbox

FreemiumFree plan available
Live chat with AI assistanceAI chatbot and automationCustomer support platformHelp center knowledge base+2 more
Pricing
Freemium
Free plan available
Features
6 listed
Key capabilities
Use Cases
4 listed
Identified use cases
Access
Web App
Browser-based
Listed on Nextool since Feb 2026

About Crisp

"Live chat with AI superpowers"

Crisp is a customer messaging platform that combines live chat, AI chatbot, shared inbox, CRM, and knowledge base in one system for small to mid-sized businesses. Its CrispyBird AI chatbot handles common customer questions automatically using your knowledge base, while human agents manage complex conversations with full customer history context. E-commerce businesses, SaaS startups, and service companies use Crisp to provide responsive customer support across chat, email, and social channels without building and maintaining multiple separate tools.

Key Features

6
Live chat with AI assistance
AI chatbot and automation
Customer support platform
Help center knowledge base
Analytics and reporting
Email and messaging integration

Best For

4 use cases
Managing customer support conversations
Adding AI chatbot to website
Building help center for users
Tracking support metrics
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Official Links

Similar to Crisp

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Tool Details

Pricing
Freemium
Platform
Web
Best For
Managing customer support conversations
Features
6 listed
Categories
2
Website
crisp.chat
Listed
Feb 2026
Visit Crisp

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