Crisp

Crisp

AI customer support with shared team inbox

About Crisp

"Live chat with AI superpowers"

Crisp is a customer messaging platform that combines live chat, AI chatbot, shared inbox, CRM, and knowledge base in one system for small to mid-sized businesses. Its CrispyBird AI chatbot handles common customer questions automatically using your knowledge base, while human agents manage complex conversations with full customer history context. E-commerce businesses, SaaS startups, and service companies use Crisp to provide responsive customer support across chat, email, and social channels without building and maintaining multiple separate tools.

Key Features

  • Live chat with AI assistance
  • AI chatbot and automation
  • Customer support platform
  • Help center knowledge base
  • Analytics and reporting
  • Email and messaging integration

Best For

Managing customer support conversationsAdding AI chatbot to websiteBuilding help center for usersTracking support metrics

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Tool Details

Pricing
Freemium
Free plan available
Website
crisp.chat
Last verified
Feb 18, 2026
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