Relay.app is a human-in-the-loop workflow automation platform that lets teams build sophisticated automated workflows combining AI-powered steps with strategic human checkpoints — ensuring that important decisions involve the right people while automating the routine work around them. Unlike pure automation tools, Relay is designed for workflows where human judgment is genuinely valuable at specific steps, not just as a workaround for automation limitations. Operations and GTM teams use Relay.app to build workflows that are smarter than simple automations but more efficient than fully manual processes.