# Twenty

Twenty is an open-source CRM platform built as a modern alternative to Salesforce, with native AI capabilities for automating data entry, generating insights, and managing customer relationships intelligently. Built with a GraphQL API-first architecture, Twenty is highly customizable and integrates seamlessly with modern tech stacks. AI features include automatic contact enrichment, email summarization, relationship intelligence, and smart reminders. As a self-hostable open-source platform, Twenty gives startups and enterprises full data ownership and the flexibility to extend the CRM for their specific workflows.

## Quick facts

- Categories: Sales, Business
- Pricing: Free
- Free plan: Yes
- Official site: https://twenty.com
- Last checked: 2026-11-05

## Key features

- Open-source self-hostable
- GraphQL API-first
- AI contact enrichment
- Email integration and summarization
- Custom data model support

## Use cases

- Startup CRM management
- Enterprise self-hosted CRM
- Sales pipeline tracking
- Customer relationship intelligence

## Links

- Nextool.ai page: https://nextool.ai/tools/twenty-crm/
- Alternatives: https://nextool.ai/alternatives/twenty-crm/

Source: Nextool.ai (https://nextool.ai/tools/twenty-crm/). Pricing and features change; confirm on the provider's site before relying on them.