# Parloa

> Manage AI agents for contact-center conversations.

Parloa helps users manage AI agents for contact-center conversations. Its main capabilities include contact-center agents, agent management, customer-service automation. Practical starting points include plan a contact-center agent deployment and automate a repeatable service conversation. Confirm supported channels, integrations, and escalation rules before serving customers.

## Quick facts

- Categories: Customer Service
- Official site: https://parloa.com
- Last checked: 2026-09-25

## Key features

- Contact-center agents
- Agent management
- Customer-service automation

## Use cases

- Plan a contact-center agent deployment
- Automate a repeatable service conversation

## Links

- Nextool.ai page: https://nextool.ai/tools/parloa/
- Alternatives: https://nextool.ai/alternatives/parloa/

Source: Nextool.ai (https://nextool.ai/tools/parloa/). Pricing and features change; confirm on the provider's site before relying on them.